Hotel Nikko Hai Phong is seeking for various numbers of passionate and qualified staff to join the new journey in the harbor city.

Job Description:

- Interact positively with guests promoting hotel facilities and services.
- Resolve problems to the satisfaction of involved parties.
- Organize special events in the restaurant such as receptions.
- Maintain communication with all departments to ensure guest service needs are met.
- Interview, select, train, supervise, counsel and discipline restaurant staff for the efficient operation of the outlet.
- Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes.
- Schedule and direct staff in their work assignments.
- Move throughout restaurant and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.
- Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality.
 

Experience:

- 2 - 3 year experiences is preferred.
- Good at writing and communication in English.
- Friendly, patient, proactive, organized and highly responsible.

Job Description:

- The Hotel & Long stay Hotel Technical Engineer (Electrical) ensures that the Hotel & Long stay Hotel facilities, Electric equipment & machine maintenance works (proactive & reactive) are timely performed, to reduce possible equipment breakdown and will results to optimum operation of equipment.
- The Hotel & Long stay Hotel Technical Engineer (Electrical) performs skilled works in servicing, troubleshooting, repair & maintenance of Hotel & Long stay Hotel Electric equipment and machineries, but not limited to installation/ set up, operation, maintenance and modification.

Experience:

- Graduate of Technical Vocational Course or equivalent Diploma holder in Electrical or ElectroMechanic.
- A high school diploma or the equivalent plus completion of a maintenance vocational/technical school or a recognized apprenticeship program in general electrical or Mechanical/ Electric maintenance is required. However, significant electrical/Mechanical/ Electric maintenance experience beyond that required for the position and a demonstrated ability in one of the electrical/Mechanical/ Electric trades may be substituted for the required vocational/technical school or apprenticeship.
- Solid experience in operation, repair and maintenance of Hotel & Building Electric equipment and facilities, with extensive exposure in hospitality is advantage.
- At least 3 years in practice in related field of Electrical/Mechanical/ Electric, plus of civil works will be an advantage.
- Minimum of 1 to 2 years’ experience in a similar role.

Job Description:
-  Prepares, arranges and served all food according to the standard set by Executive Chef.
-  Pick up food from the store room according to requisition and delivers as intructed by supervisor.
-  Does Mise en place prepares and served salads, sandwich, cold appetizers and other foods served from his section.
-  Uses standard recipes as instructed, whenever possible.
-  Handles machines, furniture, equipment and utensils the proper way and clean them after use.
-  Follow the established procerdures and performs special duties as may be assigned by her/ his superior and records all recipes given to him.
- Followed his schedule working and meal times.
-  Responsibility include, but are not limited to, performing and coordinating a variety of duties and tasks assigned by the Chef de partie/ Demi Chef de partie.
Experience:
- At least 2 year experiences is preferred
- Good at reading and communication in English.
- Friendly, patient, proactive, organised and highly responsible.
- Significant experience in international hotel.
- Experience in team management.

Job Description:
- Identifying the training needs of the hotel.
- Plan, manage and track all training in the hotel.
- Preparing all training materials and documents for training class.
- Coordinate for room arrangement, coffee break and ensure training room is ready before class starting.
- Conduct Orientation, Brand Service Programs and other Soft Skills Programs.
- Follow up Personal Training Competencies List and Employee Orientation Check List.
- Update Training Attendance Records correctly which include Departmental Training (On The Job Training).
- Design attractive training activity board and update regularly.
- Support departmental trainers, and coordinate training delivered by department trainees.
- Observe Daily Training and Departmental Training and submit the weekly report to Human Resources Manager.
- Prepare Training Monthly Report to Human Resources Manager
- Proper filling Employee Development Journey file.
- Organizing Staff Activities and undertaking other tasks as agreed with Human Resources Manager
- To perform other tasks assigned by Human Resources Manager
Experience:
- Diploma/ Certificate in Hotel Management is preferred.
- Working in 4 star hotel up will be an advantage.
- 1 year experiences in same position
- Planning and organizing ability.
- Good personality, reliable person, high responsibility.
- Good training skills is compulsory.

Job Description:
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties.
- Fully participate in the department's upselling program
- Read and initial the pass-on logbook and bulletin board daily. Fully aware of daily activities and meetings taking place in the hotel.
- Handle group check-in or check-out
- To be fully aware of the banquet functions and ongoing events outside the hotel in order to answer guest inquiries.
- Maintain excellent grooming standards of entire department at all times.
- Constantly review and comply with the Shift Checklist provided
- Escort VIPs to the room in the absence of the Guest Relations team
- Conduct hotel tour/site inspection upon request.
- To ensure that all daily, weekly and monthly report are processed.
- To handle cash float efficiently and with integrity.
- To adhere to hotel policies, department policies, procedures and service standards.
- Communicate all activities and incomplete service requests to the next shift and other departments, and ensure the supervisor is kept informed.
Experience:
- Diploma or Degree of Hotel Profession (Compulsory with Expat).
- 1 - 2 year experience on the same position of International Hotel & Resort.
- Good skills In Customer Service and communication.
- Well organized
- Good English communication skill & Computer skill
- Excellent PMS (Opera) skills is required.