Hotel Nikko Hai Phong is seeking for various numbers of passionate and qualified staff to join the new journey in the harbor city.

Job Description:

- Prepare, arrange and serve all food according to standards established by the Executive Chef.

- Receive food from the warehouse as requested and deliver as requested by superiors.

- Prepare ingredients and serve salads, sandwiches, cold appetizers and other foods served from the assigned area.

- Comply with standard recipes as directed whenever possible.

- Use machinery, equipment, and tools properly and clean them immediately after use.

- Follow established procedures and perform other tasks assigned by superiors and record all instructed recipes.

- Follow the arranged work schedule and meal times.

Experience:

- Basic knowledge of cooking.

- Age: 20 - 35 years old.

- Friendly.

Job Description:

- Interact positively with guests promoting hotel facilities and services.

- Resolve problems to the satisfaction of involved parties.

- Organize special events in the restaurant such as receptions.

- Maintain communication with all departments to ensure guest service needs are met.

- Interview, select, train, supervise, counsel and discipline restaurant staff for the efficient operation of the outlet.

- Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes.

- Schedule and direct staff in their work assignments.

- Move throughout restaurant and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.

- Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality.

Experience:

- 2 - 3 year experiences is preferred.

- Good at writing and communication in English.

- Friendly, patient, proactive, organized and highly responsible.

Benefits:

- Full salary insurance.

- 24-hour accident insurance.

- 13th month salary.

- Free meals.

- Free uniform laundry.

- Participate in teambuilding, year-end party.

- Trained according to Japanese hotel standards.

- Opportunity for promotion.

- Monthly service fee sharing.

Job Description:

- The Hotel & Long stay Hotel Technical Engineer (Electrical) ensures that the Hotel & Long stay Hotel facilities, Electric equipment & machine maintenance works (proactive & reactive) are timely performed, to reduce possible equipment breakdown and will results to optimum operation of equipment.

- The Hotel & Long stay Hotel Technical Engineer (Electrical) performs skilled works in servicing, troubleshooting, repair & maintenance of Hotel & Long stay Hotel Electric equipment and machineries, but not limited to installation/ set up, operation, maintenance and modification.

Experience:

- Graduate of Technical Vocational Course or equivalent Diploma holder in Electrical or ElectroMechanic.

- A high school diploma or the equivalent plus completion of a maintenance vocational/technical school or a recognized apprenticeship program in general electrical or Mechanical/ Electric maintenance is required. However, significant electrical/Mechanical/ Electric maintenance experience beyond that required for the position and a demonstrated ability in one of the electrical/Mechanical/ Electric trades may be substituted for the required vocational/technical school or apprenticeship.

- Solid experience in operation, repair and maintenance of Hotel & Building Electric equipment and facilities, with extensive exposure in hospitality is advantage.

- At least 3 years in practice in related field of Electrical/Mechanical/ Electric, plus of civil works will be an advantage.

- Minimum of 1 to 2 years’ experience in a similar role.

Job Description:

- Be responsible for double-checking and finalizing all booking requests of all segments before one day arrivals (for Front Office use) to ensure all necessary information is received from arriving guests & input correctly in PMS (Property Management System) to facilitate their arrival and comfort prior to and during their stays.

- Be aware of OTAs extranets and know how to export Reservation Reports to double-check with PMS system to make sure of no any missing reservations.

- Check and be responsible of negotiating the charged no-show and cancelled reservations of all segments with clients or bookers as compensation for Hotel according to the policies.

- Follow up daily booking traces of other departments regarding to booking requests or handle all the complaints with effective ways within 24 hours.

- Manage and respond all daily booking requests (accommodation, cut-off date, advance deposit, room list, payment…) from direct bookings or partners (Corp and TA) by emails or phones.

- Manage daily booking databases; receiving, handling and processing all reservations and keep accurate records as many of reservation requests into confirmed reservation letters to the guests and then carefully input it into Opera (PMS) reservation system in a timely manner.

- Inform immediately related departments (FO or HSKP team) of any last-minute bookings, VIP, same day transportation or any unusual information concerning the expected arrivals for further actions.

Experience:

- Excellent organization and planning skills.

- Strong experience of customer orientation, outstanding negotiation and communication skills.

- Good English communication skill & Computer skills.

- Be able to work under pressure and by shift.

- Minimum 1 year experience on the same position of International Hotels & Resorts.

- Good knowledge in use Opera PMS or OTA Extranets is an advantage; Good Telesales is an advantage.